Shipping policy
Alwarda Dept Store - Shipping Policy
Effective Date: 2/17/2025
At Alwarda Dept, we aim to ensure a smooth and reliable shipping experience for our customers. Below are the details of our shipping process:
1. Processing Time
- All orders are processed within 5-7 business days from the date of purchase. Please note that business days exclude weekends and holidays.
- Once your order has been processed, you will receive a shipping confirmation email with tracking information (if available).
2. Delivery Time
- After processing, standard delivery typically takes 5-7 business days depending on your location.
- Delivery times may vary based on the shipping method selected and the destination.
3. Pre-Order Items
- If your order contains pre-order items, please be aware that these items will take approximately 2-3 weeks to deliver.
- Pre-order items will be shipped together once all items are available. If you wish to receive in-stock items sooner, please consider placing separate orders for pre-order and available items.
4. Shipping Fees
- Shipping fees are calculated at checkout based on the shipping method and destination.
- Any applicable taxes or additional charges will also be reflected during the checkout process.
5. Shipping Methods
- We offer a variety of shipping methods to suit your needs, and the available options will be displayed at checkout.
6. Tracking Your Order
- Once your order is shipped, you will receive a tracking number (if available). You can use this number to track your shipment via the carrier’s website.
7. Delivery Issues
- While we make every effort to ensure timely delivery, Alwarda Dept is not responsible for delays caused by third-party carriers, weather conditions, or other external factors beyond our control.
8. Contact Us
If you have any questions regarding shipping or need assistance with your order, please contact our customer service team on our contact page
Alwarda Dept